FAQ – HÔTEL DU PORT
ALL THE ANSWERS YOU NEED TO PREPARE YOUR STAY IN NOGENT-SUR-MARNE
Find answers to the most frequently asked questions about your stay at Hôtel du Port, a 4-star hotel located on the banks of the Marne River in Nogent-sur-Marne, less than 30 minutes from Paris.
Check-in and check-out times, parking, rooms, breakfast, transport, services, accessibility, groups and event organisation: find all the useful information you need to prepare your stay.
For any specific request, our team remains at your disposal.
What are the check-in and check-out times?
Check-in at Hôtel du Port is available from 3:00 pm and check-out is before 12:00 pm.
Early check-in or late check-out may be available upon request, subject to availability and at an additional charge. Rates vary depending on the period and room category.
We recommend contacting reception before your stay to check availability.
Can I leave my luggage at the hotel before or after my stay?
Yes. A luggage storage service is available at the reception of Hôtel du Port.
You can leave your luggage before check-in or after check-out so you can enjoy your day in Nogent-sur-Marne or Paris more freely.
Is the reception at Hôtel du Port open 24 hours a day?
Yes. The reception at Hôtel du Port is open 24 hours a day, 7 days a week.
You can therefore arrive late in the evening or during the night. In case of a late arrival, we simply recommend informing our team in advance.
What are the cancellation conditions for a booking?
Cancellation conditions depend on the rate or offer selected when making your booking.
They are specified at the time of booking and in your confirmation. If you have any questions, our team is available to assist you.
Where is Hôtel du Port located in Nogent-sur-Marne?
Hôtel du Port is located at 8 rue du Port, 94130 Nogent-sur-Marne, on the banks of the Marne River and just outside Paris.
Its location provides easy access to Paris, Vincennes and the main attractions of the Île-de-France region while offering a pleasant riverside setting.
How can I reach Hôtel du Port by public transport?
Several public transport options provide access to Hôtel du Port:
RER A – Nogent-sur-Marne: approximately 20 minutes on foot
RER E – Nogent–Le Perreux: approximately 15 minutes on foot
Bus 114 and 120: approximately 10 minutes on foot
To plan your journey, we recommend using a route-planning app to check connections and real-time transport information.
How far is Hôtel du Port from Paris?
Hôtel du Port is approximately 30 minutes from Paris by public transport.
It is therefore a convenient option for staying close to Paris while enjoying the quieter riverside setting of Nogent-sur-Marne.
How far is Disneyland Paris from Hôtel du Port?
Disneyland Paris is approximately 30 minutes by car from Hôtel du Port.
Travel time may vary depending on traffic conditions.
How far are the Paris airports from Hôtel du Port?
From Hôtel du Port, allow approximately:
Paris-Orly Airport: 30 minutes by car or around 1 hour by public transport
Paris-Charles de Gaulle Airport: 35 minutes by car or around 1 hour 20 minutes by public transport
These travel times are indicative and may vary depending on traffic and connections.
Is Hôtel du Port easily accessible by car?
Yes. Hôtel du Port is easily accessible from the A4 and A86 motorways via the Nogent-sur-Marne exit.
Does Hôtel du Port have a car park?
Yes. The hotel has a covered car park with 20 spaces, available for €15 per night.
Spaces cannot be booked in advance and are allocated subject to availability upon arrival.
The car park does not currently have electric vehicle charging stations.
What facilities are available in the rooms at Hôtel du Port?
Rooms and suites at Hôtel du Port include free Wi-Fi, air conditioning, a television, a hospitality tray, a safe and a hairdryer.
The air conditioning can be adjusted directly from your room.
Facilities may vary depending on the room category. Detailed information is available on each room and suite page.
Can I request twin beds?
Yes. Some rooms at Hôtel du Port can be prepared with two separate beds, depending on the room category and subject to availability.
We recommend making your request before arrival.
Can I request a baby cot?
Yes. A baby cot can be provided free of charge, subject to availability.
Please request it before your stay so that reception can confirm availability.
Can an extra bed be added to the room?
An extra bed can only be added in Deluxe Rooms, Junior Suites and Suites.
The request must be made before arrival and is subject to availability and confirmation by reception.
Does Hôtel du Port offer family-friendly rooms?
Yes. Several room and suite categories are suitable for families and can accommodate up to 4 people.
Are there rooms with views of the Marne River?
Yes. Some rooms and suites offer views of the Marne River, the marina or the surrounding area of Nogent-sur-Marne.
Check the features of each room category when booking to choose the option that best suits your preferences.
Are pets allowed at Hôtel du Port?
Yes. Pets are welcome at Hôtel du Port.
An additional charge of €10 per pet, per night applies.
What time is breakfast served?
Breakfast at Hôtel du Port is served every day from 7:00 am to 11:00 am on the third floor of the hotel.
What does breakfast at Hôtel du Port include?
A sweet and savoury buffet is available, including bread, pastries, dairy products, cereals, fresh fruit, eggs and a variety of other options.
You can start your day at your own pace before exploring Nogent-sur-Marne, Paris or the surrounding area.
Can I have lunch or dinner at Hôtel du Port?
Hôtel du Port does not have a restaurant open on a daily basis.
A 24-hour room service menu offers a selection of dishes to enjoy directly in your room.
Can a group meal be organised at the hotel?
Yes. For groups of 10 people or more, catering can be organised with advance booking.
Several formats are available depending on your requirements, with one set menu for the entire group.
Please contact the hotel in advance to organise your meal.
Does Hôtel du Port have a lounge area?
Yes. A lounge area located on the third floor is available during your stay.
You can use it to work, eat, read or simply relax. Wi-Fi, coffee, tea and a selection of books are available.
Can the lounge area be privately hired?
Yes. The lounge area can also be privately hired for a meeting, work session or small-group gathering.
Contact our team to find out about the available options.
Does Hôtel du Port have a fitness room?
Yes. A fitness room is available to hotel guests every day from 8:00 am to 8:00 pm.
Is Wi-Fi free?
Yes. Wi-Fi is free in the rooms, suites and public areas of Hôtel du Port.
Is Hôtel du Port accessible to guests with reduced mobility?
Yes. Hôtel du Port has rooms and areas adapted for guests with reduced mobility.
For any specific requirements, we recommend contacting reception before your stay to check the available facilities and select the most suitable room category.
Can I organise a seminar at Hôtel du Port?
Yes. Hôtel du Port hosts meetings, study days, residential seminars, conferences, cocktail receptions and corporate events in Nogent-sur-Marne.
Its flexible event spaces are suitable for both small meetings and large-scale professional events.
Can I organise a wedding or private event at Hôtel du Port?
Yes. Hôtel du Port also hosts weddings, birthdays, engagements, family receptions and other private events.
The different event spaces can be adapted to the format and number of guests attending your event.
Can catering be provided for an event?
Yes. Our Chef and his team can provide catering for your event.
Several options are available, including gourmet breaks, lunches, buffets, cocktail receptions, seated dinners and seasonal barbecues.
Can an event be organised with accommodation on site?
Yes. Hôtel du Port has 67 rooms and suites, allowing guests attending a seminar, wedding or private event to stay directly at the hotel.
This means accommodation, catering and event spaces can all be provided in one location in Nogent-sur-Marne.
Can I use my own caterer?
Yes. The possibility of using an external caterer can be considered depending on the format of your event and the spaces booked.
Please contact our team to find out about the applicable conditions.
How can I request a quote for a seminar or event?
To request a quote, simply provide the main details of your project: preferred date, number of participants, type of event and required services.
You can submit your request directly through our dedicated professional or private event form.
Our team will then contact you to discuss your project and prepare a personalised proposal.
